Privacy Policy

This Privacy Policy explains how Flexiport ('we,' 'us,' or 'our') handles your personal information and data when you use our data transformation services. We are committed to protecting your privacy while providing efficient data transformation solutions.

We process several types of data: 1. Account Information • Authentication data managed through WorkOS • Email addresses for newsletters and waitlist 2. Service Data • Data you upload for transformation • Transformation logs and analysis • Generated transformation outputs 3. Analytics Data • Anonymous usage statistics via Plausible Analytics

We maintain minimal cookie usage: • Authentication Cookies: Generated by WorkOS for secure login sessions • Analytics: We use Plausible Analytics, which is cookieless and privacy-focused No additional tracking cookies or marketing cookies are used on our platform.

Our core service handles your data as follows: • Processing Location: All data transformation occurs on our servers located in the European Union • Temporary Storage: Transformation logs are kept for quality control and service improvement • Anonymization: Within 7 days of processing, all logs are fully anonymized • Output Retention: Transformed data is available for 30 days, then automatically deleted unless explicitly requested otherwise We implement strict security measures throughout this process to protect your data.

We utilize OpenAI's services for specific features: • Purpose: Code generation based on statistical analysis of uploaded data • Data Handling: Only aggregated statistics are shared with OpenAI • Security: We maintain strict protocols to ensure data privacy when interacting with AI services

We collect and use email addresses for: • Newsletter Subscriptions: To send product updates and announcements • Waitlist Management: To process access requests to our platform • Service Communications: Essential notifications about your transformations All email collection is explicit and opt-in. You can unsubscribe at any time.

We follow specific retention periods: • Transformation Logs: 7 days before anonymization • Transformed Data: 30 days after processing • Email Lists: Until unsubscribe request • Account Data: Until account deletion You can request data deletion at any time by contacting our support team.

We implement comprehensive security measures: • EU-based secure server infrastructure • Encryption for data in transit and at rest • Regular security audits and updates • Strict access controls and authentication • Regular staff training on data protection

Under GDPR and applicable laws, you have rights to: • Access your personal data • Request data correction or deletion • Object to data processing • Request data portability • Withdraw consent for processing Contact us to exercise these rights or raise concerns about data handling.

We may update this policy to reflect service changes or regulatory requirements. We will notify you of significant changes via email or platform notifications.

For privacy-related inquiries or to exercise your data rights, contact us at: Email: [email protected] Address: Code the Gap Ltd, HE 434697, Limassol, Cyprus